Chatbots & automation
Bot setup, AI replies, automated messages and handover to agents.
Articles on this topic
Instagram Auto-Reply Message Examples: Ready DM Texts
Ready Instagram DM texts for welcomes, frequent questions, price questions, campaign comments and after hours, to copy and adapt to your own brand.
Step-by-step Chatbots & automationWhatsApp Business AI Auto-Reply: How to Set It Up
There are three ways to send automatic messages on WhatsApp. Which suits you, where does the AI bot find answers and what does it do when it doesn't know?
Beginner's guide Chatbots & automationWhatsApp Auto-Reply Examples: Welcome and After-Hours
Short WhatsApp messages you can copy and adapt by industry for welcome, after-hours, order received and appointment confirmation, and which ones need a template.
Step-by-step Chatbots & automationHow to Set Up Instagram DM Auto Replies
When do Instagram's FAQ and auto-reply tools do the job, and when do you need AI? We compare the tools and walk through setup step by step.
Step-by-step Chatbots & automationWhatsApp Chatbot Setup: How to Do It in 5 Steps
From choosing the bot's job to the agent handover rule, we explain WhatsApp chatbot setup in five steps, without drowning you in technical terms.
Beginner's guide Chatbots & automationWhat Is a WhatsApp Chatbot and What Does It Do?
What is a WhatsApp chatbot, and how do rule-based and AI-powered bots differ? We cover FAQs, orders, shipping and appointments, and when a bot should hand over to an agent.