Chatopya features: customer communication on one platform
Chatopya is the Meta-approved WhatsApp Business API solution partner platform by Retmind Teknoloji. It collects WhatsApp, Instagram DM, Messenger, Telegram and Web Chat conversations in a single inbox and offers an AI bot, broadcast messages and marketplace integrations.
What can you do with Chatopya?
WhatsApp Business API
Application, number connection, green tick and template approval are handled by Chatopya.
AI bot
24/7 answers from the information you add to Bot Center; handover to an agent when it does not know.
Multi-channel inbox
WhatsApp, Instagram DM, Messenger, Telegram and Web Chat on one screen.
Instagram management
DMs, posts, Reels, story publishing, comments and reports.
Marketplace and e-commerce
Shopify, Trendyol and Hepsiburada order and shipping notifications.
Broadcast messages and campaigns
Segmented campaigns with approved templates, consent and opt-out management.
Web Chat
A live support window added to your site; connected to the same inbox.
Reports
Mood and intent distribution, resolution time, sending and read indicators.
Meta ads management
Set up Instagram and Facebook ads by chatting with an AI assistant.
How do you get started?
Request a demo
See the product in a 30-minute live demo on your own scenario.
Choose your package
See the monthly packages and Meta message fees on the pricing page.
We set it up together
We handle the Meta application, bot flows and integrations.
Go live
Your team starts using the panel and the bot gives the first answers.
Who is Chatopya for?
E-commerce businesses, customer service teams and SMEs that sell through WhatsApp and Instagram.
It is designed for businesses that must answer messages from several channels quickly and consistently during the day and want to automate repeated questions without growing the team. For which feature is in which package and for the limits, see the pricing page.
Limits you should know
On WhatsApp you can reply freely within 24 hours after the user writes; after the window closes only Meta-approved template messages can be sent.
The bot only answers from the information you add; out-of-scope questions go to an agent.
Pricing has two items: Chatopya's monthly package fee and Meta's per-message fee.
Frequently asked questions
What is Chatopya?
Chatopya is a Meta-approved WhatsApp Business API solution partner platform where businesses manage WhatsApp, Instagram DM, Messenger, Telegram and Web Chat conversations in one panel, with an AI bot and broadcast features.
Which channels does it support?
WhatsApp, Instagram DM, Facebook Messenger, Telegram and Web Chat.
Which costs does pricing include?
There are two items: Chatopya's monthly package fee and Meta's per-message fee. Packages and limits are on the pricing page.
How is setup done, is a technical team needed?
No technical team is needed. Panel setup takes about 5 minutes; we set up bot flows and integrations.
Are there support and training services?
The interface and support are in Turkish. In the demo we go through the product together and explain the setup process.
See Chatopya on your own scenario
In a 30-minute demo we show the product live on your own scenario.