Manage all your marketplace orders from WhatsApp
Connect your Shopify, Trendyol and Hepsiburada stores to Chatopya. Automate order notifications, shipping tracking, customer messages and marketplace management from one place with WhatsApp chatbot. Cut your response times by 85% and grow your sales.
- 3Platforms
- -85%Response Time
- +120%Sales Growth
- 7/24Auto Reply
The Go-To Platform for Marketplace Integration
The only platform that combines your Shopify, Trendyol and Hepsiburada stores with WhatsApp chatbot infrastructure. Reduce manual operations to zero, take customer satisfaction to the top.
WhatsApp Chatbot Integration
Your marketplace orders land on WhatsApp instantly. An AI-powered chatbot automatically answers your customers' frequently asked questions 24/7 and provides real-time order tracking.
Instant Order Notifications
Every order from Shopify, Trendyol and Hepsiburada is delivered to WhatsApp within milliseconds. Completely eliminate missed orders and late-packing issues.
Automatic Shipping Tracking
Customers are automatically notified via WhatsApp whenever a shipment status changes. Cut "Where's my package?" questions by 90% and lighten your operational load.
Review & Rating Management
Protect your store score on Trendyol and Hepsiburada. Step in before a negative review lands, and send automated messages that encourage happy customers to leave a review.
WhatsApp Marketing Campaigns
Send personalized WhatsApp marketing messages to your marketplace customers. Boost repeat sales with discount announcements, new product alerts and cart reminders.
Return & Cancellation Automation
Automatically manage return and cancellation requests via WhatsApp. Customers track the return process step by step; your team saves time and your store score stays protected.
Shopify Integration
Connect Your Shopify Store to WhatsApp
Automatically manage every order from your e-commerce store via WhatsApp chatbot with Shopify marketplace integration. Keep order confirmations, shipping notifications and customer communication under control from one place.
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Automatic Order Notification
Every new Shopify order is instantly forwarded to WhatsApp. Customers get order confirmation within seconds, boosting satisfaction.
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Real-Time Shipping Tracking
With Shopify shipping integration, every shipment update is automatically sent to the customer via WhatsApp.
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Return & Exchange Management
Return requests are received and processed via the WhatsApp chatbot. Customers are kept informed at every step.
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Upsell With WhatsApp Marketing
Send WhatsApp marketing campaigns tailored to your Shopify customer segments. Win back abandoned carts.
Trendyol Integration
Automate Your Trendyol Orders
Integrate your store on Turkey's largest marketplace Trendyol with Chatopya. Automate order management, customer messages and store score management with WhatsApp chatbot.
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Instant Trendyol Order Alerts
See every Trendyol order instantly on WhatsApp. Minimize packing time, avoid late shipment penalties.
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Automatic Customer Message Reply
WhatsApp chatbot automatically answers your Trendyol customers' frequently asked questions. Response time drops, store score rises.
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Trendyol Score Protection System
Reach the customer before a negative review arrives. Send automated messages encouraging happy customers to leave a review on Trendyol.
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Daily Sales Analytics
Track your Trendyol sales data via WhatsApp. Daily summary, best-selling products and stock alerts come straight to your hands.
Hepsiburada Integration
Automate Your Hepsiburada Orders
Manage all operations in your Hepsiburada store via WhatsApp chatbot with Hepsiburada marketplace integration. Keep order notifications, shipment tracking, returns and customer communication under control from one platform.
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Instant Hepsiburada Order Notifications
Orders from Hepsiburada are instantly forwarded to WhatsApp. Complete packing and shipping processes on time.
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Shipment Tracking & Delivery Notification
With Hepsiburada shipping integration, every delivery step is automatically notified to the customer via WhatsApp.
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Review Management
Reach the customer before a negative review arrives. Protect your Hepsiburada store score and improve seller performance.
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Return & Cancellation Automation System
Automatically manage Hepsiburada returns and cancellations with WhatsApp chatbot. Maintain customer satisfaction, reduce your team's workload.
Complete the Integration in 3 Steps
No technical knowledge required. Connect your Shopify, Trendyol or Hepsiburada store to the WhatsApp chatbot infrastructure in minutes.
Connect Your Marketplace
Connect your store to the Chatopya panel in just a few clicks using your Shopify API key or Trendyol/Hepsiburada seller credentials.
Set Up WhatsApp Templates
Customize the ready-made WhatsApp chatbot templates for order notifications, shipping tracking and customer messages, or use them as they are.
Launch Automation
As soon as the integration is active, orders start flowing to WhatsApp automatically. You just focus on growth.
How is the Shopify integration set up?
Go to the Shopify section in the Chatopya panel and enter your store's API key. Average setup time is 5 minutes. No technical knowledge required.
Do I need a separate subscription for Trendyol and Hepsiburada?
No. With a single Chatopya subscription, you can use all marketplace integrations including Shopify, Trendyol and Hepsiburada.
Which languages does the WhatsApp chatbot support?
Multi-language WhatsApp chatbot templates are available, led by Turkish. Responses are given automatically based on your customers' language.
How quickly do order notifications reach WhatsApp?
Order notifications from the marketplace are delivered to WhatsApp within an average of 2-5 seconds. Real-time integration targets zero delay.
Is approval required for WhatsApp marketing campaigns?
Yes, sending WhatsApp marketing messages requires Meta Business API approval. Chatopya guides you through this process and speeds up approval.
Connect Your Marketplace Store to WhatsApp
Request a free demo for your Shopify, Trendyol or Hepsiburada store. Our expert team will guide you through the integration process.